TERMS OF SERVICE

Last updated October 8, 2026

AGREEMENT TO OUR LEGAL TERMS

We are Dumke Ventures UG (haftungsbeschränkt) ("Company," "we," "us," "our"), a company registered in Germany at Ebersprung 2, 16321 Bernau, Germany.

We operate the mobile application Fated, also listed in some app stores as "Fated Amora" (the "App"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

Fated is an entertainment application that uses artificial intelligence to create astrological insights and fictional "soulmate" portrait visualizations from the birth details you provide. It is not a dating service, a matchmaking service, or a prediction of any real person.

You can contact us by phone at +49 33383 380112, by email at [email protected], or by mail to Dumke Ventures UG, Ebersprung 2, 16321 Bernau, Germany. Our full legal notice is available in our Impressum.

These Legal Terms form a binding agreement between you and Dumke Ventures UG (haftungsbeschränkt) about your use of the Services. They apply once you accept them in the App, for example by tapping to continue on the welcome screen, which refers to these Legal Terms.

Additional terms for specific features only become part of your agreement with us if we point them out to you and you accept them before you use that feature. How we may change these Legal Terms is set out in Section 14.

You must be at least 16 years old to use the Services. If you are under 18, you may only use the Services with the permission of a parent or legal guardian, and you may make purchases only with the consent of your parent or legal guardian.

We recommend that you print a copy of these Legal Terms for your records.

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.

Fated provides AI-generated astrological insights and AI-generated "soulmate" portrait visualizations for entertainment purposes only. The astrological readings, compatibility analyses, and soulmate visualizations are generated using artificial intelligence from the birth details and preferences you provide, and should not be relied upon for making life decisions. We do not claim that our Services provide accurate predictions of future events, the identity or appearance of any real person, or guaranteed compatibility assessments.

The "soulmate" portraits produced by the App are fictional, computer-generated images. They are not photographs of, and are not intended to depict, identify, predict, or represent, any real, living, or specific person, including any actual future partner. See Section 12 (AI-Generated Content).

2. INTELLECTUAL PROPERTY RIGHTS AND YOUR INPUTS

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws and applicable treaties in Germany, the European Union, and around the world.

Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable license, which we may revoke only for good cause (see Section 15), to access the Services and to download or use the Content to which you are properly granted access, solely for your personal, non-commercial use. Astrological readings and soulmate visualizations generated for you may be used for your own personal, non-commercial purposes.

If you take part in a creator program with us, the separate terms agreed for that program govern your use of the generated content.

Your inputs. To create your readings and images, you enter information such as your name, birth date, birth time, birthplace and preferences. In some features, for example the compatibility check, you also enter information about another person, such as their name, birth details and, optionally, a photo. You may only enter information or a photo of another person if you are allowed to share it and to have it processed for this purpose, for example because that person has agreed. Do not enter information about another person without their permission. You allow us to use what you enter only as far as needed to provide the Services to you, as described in our Privacy Policy.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) all registration and other information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update it as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are at least 16 years old; (5) you will not access the Services through automated or non-human means, whether through a bot, script, or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.

If you knowingly provide false information in a way that seriously breaches these Legal Terms, we may suspend or close your account in accordance with Section 15.

4. USER REGISTRATION

You can use the App without registering; the App then creates an anonymous account linked to your device. You may also sign in with an email address and password. Please keep your login details confidential. If you believe someone else has accessed your account, contact us at [email protected].

5. PURCHASES AND PAYMENT

All purchases and subscriptions are processed through the Apple App Store or the Google Play Store, with subscription management facilitated by RevenueCat. We do not collect or store your full payment card details; payment is handled by Apple, Google, and their payment processors under their respective terms and privacy policies. By making a purchase, you agree to pay the prices displayed to you at the time of purchase, which are charged to your Apple App Store or Google Play account.

Purchases in the iOS App are made from Apple under Apple's Media Services Terms. Purchases in the Android App are made through Google Play under the Google Play Terms of Service. Any VAT included in the store price is charged by Apple or Google. We ourselves charge no VAT under § 19 UStG (small business exemption). Prices and availability are subject to change; a change never affects a purchase you have already made.

6. SUBSCRIPTIONS

Billing and Renewal

The Services may be offered on a subscription basis. The price and billing period for each subscription are displayed to you on the purchase screen before you confirm your purchase. Payment is charged to your Apple App Store or Google Play account upon confirmation of purchase.

Your subscription automatically renews for the same period and at the same price unless you cancel it at least 24 hours before the end of the current period. We can only change the price of an existing subscription through the price change process of Apple or Google. A higher price applies only if you were informed in advance and, where the app store or applicable law requires it, you agreed to the new price. You can cancel before the new price applies. Your account will be charged for renewal within 24 hours prior to the end of the current period. You consent to our (and the app store's) charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until you cancel.

Free Trials

If we offer a free trial, the length and terms of the trial are disclosed on the purchase screen. Unless you cancel before the end of the trial, the trial will automatically convert into a paid subscription at the price disclosed. Any unused portion of a free trial period is forfeited when you purchase a subscription.

Cancellation

You can cancel your subscription at any time through your Apple App Store or Google Play account settings. Cancellation takes effect at the end of the current paid period, and you will retain access until then. Deleting the App does not cancel your subscription. If you have any questions or are unsatisfied with our Services, please email us at [email protected].

7. SOUL GEMS

The App offers a virtual item called Soul Gems. You can buy Soul Gems in packages as a one-time in-app purchase through the app store, and you can earn them free of charge, for example through the daily alignment. You can use Soul Gems only inside the App, to unlock the content and features shown there, such as revealing a soulmate portrait. The number of Soul Gems a feature costs is shown before you confirm. Soul Gems have no cash value, cannot be exchanged for money and cannot be transferred to another account. Purchased Soul Gems are credited to your account once the app store confirms payment and do not expire. Soul Gems are linked to your account and remain there as long as your account exists. If you delete your account, any remaining Soul Gems are lost. If you use the App without a registered account and delete the App or change devices, we may not be able to restore your Soul Gems. If we end the Services or close your account without good cause attributable to you, Section 15 applies to purchased, unused Soul Gems. Your statutory rights, including your rights in case of defects, remain unaffected.

8. REFERRAL PROGRAM

You may receive a personal referral code. If another person uses your code, that person may receive the reward shown in the App at that time, for example a free trial week. Rewards are limited per code as shown in the App, cannot be exchanged for money, and are not given for referring yourself or for codes used through fake accounts or spam. We may change or end the referral program for the future; rewards you have already earned are not affected.

9. CANCELLATION, REFUNDS AND WITHDRAWAL

Purchases in the iOS App are made from Apple, and purchases in the Android App are made through Google Play. Refund requests are handled under the rules of the store you bought from. To request a refund, please use the refund process of the Apple App Store or Google Play Store through which you made the purchase.

Your statutory right of withdrawal (EU/EEA consumers). If you are a consumer in the EU/EEA, you have a statutory right to withdraw from a distance contract within 14 days without giving reasons (§§ 312g, 355 of the German Civil Code (BGB)). Where Apple or Google is the seller of your purchase, you exercise this right with them under their terms. For purchases where we are the seller, the following applies:

Right of withdrawal. You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day the contract is concluded. To exercise the right of withdrawal, you must inform us (Dumke Ventures UG (haftungsbeschränkt), Ebersprung 2, 16321 Bernau, Germany, phone +49 33383 380112, email [email protected]) of your decision to withdraw by a clear statement, for example an email. You may use the model withdrawal form below, but you do not have to. To meet the deadline, it is enough to send your notice before the withdrawal period has expired.

Effects of withdrawal. If you withdraw, we will refund all payments received from you without undue delay and at the latest within 14 days of the day we receive your notice. We will use the same means of payment you used, unless expressly agreed otherwise; you will not be charged any fees for this refund. If you asked us to start a subscription during the withdrawal period, you must pay us an amount that is proportionate to what was provided until you told us that you are withdrawing.

Early end of the right of withdrawal for digital content. For one-time purchases of digital content, such as Soul Gems, the right of withdrawal ends early only where the law provides for it: when delivery has begun, you expressly agreed that delivery may begin before the withdrawal period ends, you confirmed that you know you lose your right of withdrawal, and you received a confirmation of this (§ 356 (5) BGB).

Model withdrawal form. To Dumke Ventures UG (haftungsbeschränkt), Ebersprung 2, 16321 Bernau, Germany, [email protected]: I/We hereby withdraw from my/our contract for the following digital content / service: ____. Ordered on ____. Name of consumer(s): ____. Address of consumer(s): ____. Date: ____.

Nothing in these Legal Terms limits any mandatory statutory rights you may have under applicable consumer protection law.

10. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
Circumvent, disable, or otherwise interfere with security-related features of the Services.
Use the Services to harass, abuse, defame, or harm another person, or to generate content depicting a real, identifiable individual without their consent.
Use any information obtained from the Services to harass, abuse, or harm another person.
Use the Services in a manner inconsistent with any applicable laws or regulations, or to upload or transmit viruses, malware, or other harmful material.
Attempt to impersonate another user or person, or use the account of another user.
Reverse engineer, decompile, or disassemble any of the software comprising or in any way making up a part of the Services, except as expressly permitted by applicable law.
Use the Services as part of any effort to compete with us, or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.

11. MOBILE APPLICATION LICENSE

Use License

If you access the Services via the App, then we grant you a non-exclusive, non-transferable, limited right, which we may revoke only for good cause (see Section 15), to install and use the App on wireless electronic devices owned or controlled by you, and to access and use the App on such devices strictly in accordance with these Legal Terms. You shall not: (1) decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the App, except to the extent permitted by applicable law; (2) make any modification, adaptation, improvement, enhancement, translation, or derivative work from the App; (3) violate any applicable laws, rules, or regulations in connection with your access or use of the App; or (4) use the App for any revenue-generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended.

Apple and Android Devices

For the iOS App, Apple's standard Licensed Application End User License Agreement applies; these Legal Terms add to it.

These Legal Terms are concluded between you and us only, and not with the App Distributor (Apple Inc. or Google LLC). We, and not the App Distributor, are solely responsible for the App and its content. We, and not the App Distributor, are responsible for addressing any claims by you or any third party relating to the App or your possession and use of it, including product liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection, privacy or similar laws. If a third party claims that the App or your possession and use of it infringes that third party's intellectual property rights, we, and not the App Distributor, are solely responsible for investigating, defending, settling and discharging that claim. Please direct any questions, complaints or claims about the App to us using the contact details in Section 20.

The following terms apply when you use the App obtained from either the Apple App Store or Google Play (each an "App Distributor") to access the Services: (1) the license granted to you for our App is limited to a non-transferable license to use the App on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor's terms of service; (2) we are responsible for providing any maintenance and support services with respect to the App as specified in these Legal Terms or as otherwise required under applicable law, and you acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the App; (3) in the event of any failure of the App to conform to any applicable warranty, you may notify the applicable App Distributor, and the App Distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for the App, and to the maximum extent permitted by applicable law, the App Distributor will have no other warranty obligation whatsoever with respect to the App; (4) you represent and warrant that (i) you are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a "terrorist supporting" country and (ii) you are not listed on any U.S. government list of prohibited or restricted parties; (5) you must comply with applicable third-party terms of agreement when using the App; and (6) you acknowledge and agree that the App Distributors are third-party beneficiaries of these Legal Terms, and that each App Distributor will have the right (and will be deemed to have accepted the right) to enforce these Legal Terms against you as a third-party beneficiary thereof.

12. AI-GENERATED CONTENT

Content produced by the App, including astrological readings, compatibility analyses and scores, personality descriptions, and "soulmate" portraits, faces and other imagery, is created with artificial intelligence and other automated methods, which may include random elements, based on the inputs and preferences you provide. It is fictional, computer-generated material provided for entertainment only.

AI-Generated Images. The "soulmate" portraits and other imagery generated by the App are synthetic, AI-created illustrations. They are not photographs of, and are not intended to depict, identify, predict, or represent, any real, living, or specific person, including any actual future partner. Any resemblance to a real person is purely coincidental. The images do not constitute a prediction that you will meet any particular individual.

AI-generated output can be inaccurate, incomplete, or unexpected. You should not rely on it as professional, medical, psychological, financial, legal, or relationship advice. You are responsible for how you use any content generated by the App.

13. PRIVACY

We care about data privacy and security. Information on how we process your personal data is in our Privacy Policy at /privacy. The Privacy Policy is information under Articles 13 and 14 GDPR and is not part of these Legal Terms. Our full legal notice (Impressum) is available at /impressum.

14. CHANGES TO THE SERVICES AND TO THESE LEGAL TERMS

Changes to the Services. We may change the App and its features for a valid reason, for example technical developments, legal requirements, security, or new or improved features, provided the change costs you nothing extra. If a change affects your access to or use of paid content or a paid subscription more than slightly, your statutory rights under § 327r BGB apply, including your right to end the affected contract free of charge within 30 days.

Changes to these Legal Terms. We may update these Legal Terms for the future, for example after a change in the law or in the Services. An updated version applies only to agreements concluded after it is published, as shown by the "Last updated" date above. If you already use the Services, the version you accepted continues to apply to your existing agreement. A change never alters the price or the core content of a subscription or of Soul Gems you have already bought. Nothing in this Section affects your mandatory rights under consumer protection law.

15. TERM AND TERMINATION

These Legal Terms remain in force while you use the Services. We may end your use of the Services with reasonable notice, but not before the end of a subscription period you have already paid for. We may suspend or close your account without notice only for good cause, in particular if you seriously or repeatedly breach these Legal Terms or applicable law; where reasonable, we will first warn you and give you a chance to stop the breach. If we end a paid subscription, or close an account holding purchased Soul Gems, without good cause attributable to you, we will refund the unused, prepaid part of the subscription and the price of unused purchased Soul Gems, or compensate you in another equivalent way. Your statutory right to terminate for good cause (§ 314 BGB) and your other statutory rights remain unaffected.

You may terminate your use of the Services at any time by deleting your account. You can delete your account and the personal data associated with it directly in the App through your account settings, or by emailing us at [email protected]. Deleting the App alone does not delete your account or cancel any active subscription; please cancel subscriptions through your app store account settings as described in Section 6.

16. DISCLAIMER

We provide the Services with the features described in the App at the time of your purchase. For paid digital content and digital services, your statutory warranty rights as a consumer (§§ 327 et seq. BGB) apply in full. Beyond that, we do not promise that the Services will always be available without interruption or free of errors, for example during maintenance. Our liability is governed by Section 17.

ASTROLOGICAL READINGS, SOULMATE VISUALIZATIONS, AND ALL AI-GENERATED CONTENT ARE PROVIDED FOR ENTERTAINMENT PURPOSES ONLY AND SHOULD NOT BE RELIED UPON FOR MAKING IMPORTANT LIFE DECISIONS. AI-GENERATED PORTRAITS ARE FICTIONAL IMAGES AND DO NOT DEPICT, IDENTIFY, OR PREDICT ANY REAL PERSON.

17. LIMITATION OF LIABILITY

We are liable without limitation: (a) for damages arising from injury to life, body, or health caused by a negligent or intentional breach of duty by us; (b) for damages caused by our intent (Vorsatz) or gross negligence (grobe Fahrlässigkeit); (c) for defects that we have fraudulently concealed (arglistig verschwiegene Mängel); (d) to the extent we have assumed a guarantee (Garantie); and (e) under the German Product Liability Act (Produkthaftungsgesetz) and any other mandatory statutory liability.

In the case of slight (ordinary) negligence, we are liable only for the breach of an essential contractual obligation (Kardinalpflicht), that is, an obligation whose fulfillment is essential to the proper performance of the contract and on whose observance you may regularly rely. In that case, our liability is limited to the foreseeable damage typical for this type of contract. Any further liability for slight negligence is excluded.

In the case of loss of data, our liability for the effort of restoration is in any event limited to the amount that would have been incurred had you made regular and risk-appropriate backup copies of your data.

The above limitations and exclusions also apply in favor of our legal representatives, employees, and vicarious agents (Erfüllungsgehilfen). Nothing in this Section limits, and the above does not apply to: (i) any mandatory statutory liability, including under the German Product Liability Act and under data protection law (e.g., Article 82 GDPR); (ii) your statutory rights as a consumer; or (iii) your statutory rights and remedies in respect of defects or non-conformity of paid digital content or digital services under §§ 327 et seq. of the German Civil Code (BGB), which remain unaffected.

18. GOVERNING LAW AND DISPUTE RESOLUTION

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice of law does not deprive you of the protection afforded to you by provisions that cannot be derogated from by agreement under the law of the country in which you have your habitual residence.

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle) within the meaning of the German Consumer Dispute Resolution Act (VSBG).

19. GENERAL PROVISIONS

Feedback. If you send us ideas or suggestions about the Services, we may use them free of charge and without naming you. Please do not send us anything you consider confidential.

Severability. If any provision of these Legal Terms is or becomes invalid, the remaining provisions stay in effect. The statutory rules apply in place of the invalid provision (§ 306 BGB).

Language. These Legal Terms are provided in English.

Notice for California users. Under California Civil Code Section 1789.3, California users are entitled to the following notice: The Services are provided by Dumke Ventures UG (haftungsbeschränkt), Ebersprung 2, 16321 Bernau, Germany, [email protected]. You may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

20. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Dumke Ventures UG (haftungsbeschränkt)
Ebersprung 2
16321 Bernau
Germany
Phone: +49 33383 380112
[email protected]

Managing Director (Geschäftsführer): Tom Dumke · Registry Court: Amtsgericht Frankfurt (Oder) · Commercial Register: HRB 17796. See our full Impressum.